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Refund Policy

Overpayments
If an overpayment is made on your account, you are eligible for a refund of the overpaid amount. Overpayment may occur due to duplicate payments, insurance adjustments, or billing errors.
Processing Time
All refunds will be processed within 5 business days. Refunds will be issued using the original payment method.
Nonrefundable Services
Payments for completed counseling sessions are non-refundable, except in cases of billing errors or overpayments as previously disclosed.
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